Shipping & Delivery
Processing Time
Each RIVELA piece is prepared with care. Please allow 3–5 business days for your order to be processed before shipment. Processing times may be extended during launches, holidays, or periods of high order volume.
Shipping
Shipping rates are calculated at checkout based on your order and delivery location. Once your order has shipped, you’ll receive a confirmation email with your tracking information.
Tracking
Tracking information may take up to 24–48 hours to update after your order has shipped.
Incorrect Addresses
Please double-check your shipping address before placing your order. If you notice an error, contact us as soon as possible at Support@rivelaaccessories.com. We’ll do our best to make the change.
Lost or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery times are outside of our control. If your package is significantly delayed or appears to be lost, please contact us and we will assist you.